My payment has been taken twice. What can I do?

This happens very rarely.

However, if you notice that payment has been taken twice, please wait 5 business days, during which you should be automatically refunded.

In the very event that you haven't received any refund by then and your statement shows that payment has been taken twice, please don't hesitate to get in contact with us and we'll rectify the situation immediately.

Here's how you can get in contact:

Simply book a callback.

Alternatively, call us on 01233 659 796.

Or use this contact form to reach out to us.